Contact us

Support runs 9 am to 11 pm Eastern, seven days a week, in English and French. Typical first reply is under an hour during those hours; outside them you’ll hear from us the next morning.

Email

support@buyiptv.ca

Setup problems

Check the setup guides first; most issues are one setting in the player app.

Refunds

Email from the address on your order within 30 days. No form, no reason required. Refund policy.

Resellers

Use the reseller application so it reaches the right person.

Copyright notices

See the DMCA page for the designated agent and the required notice format.

Written notices

By email to support@buyiptv.ca; we reply from the same address so you have it in writing.