Contact
Contact us
Support runs 9 am to 11 pm Eastern, seven days a week, in English and French. Typical first reply is under an hour during those hours; outside them you’ll hear from us the next morning.
- Email
- support@buyiptv.ca
- Setup problems
- Check the setup guides first; most issues are one setting in the player app.
- Refunds
- Email from the address on your order within 30 days. No form, no reason required. Refund policy.
- Resellers
- Use the reseller application so it reaches the right person.
- Copyright notices
- See the DMCA page for the designated agent and the required notice format.
- Written notices
- By email to support@buyiptv.ca; we reply from the same address so you have it in writing.