Frequently Asked Questions (FAQ)

The answers you’re looking for with our comprehensive Frequently Asked Questions section,
from technical issues to billing inquiries, we’ve got you covered with easy-to-understand explanations and helpful tips.

Is IPTV Legal in Canada?

Yes! Our IPTV service is fully compliant with Canadian regulations. We provide access only to properly licensed content, ensuring a safe and legal streaming experience.

How Does IPTV Work?

IPTV streams live TV and on-demand content over the internet, eliminating the need for traditional cable or satellite. With our service, you get a seamless viewing experience, reliable servers, and multi-device support.

Do I Need a Subscription for IPTV?

Yes, a subscription is required to access live channels and on-demand content. We offer flexible plans to suit your needs, ensuring high-quality streaming at great value.

How Can I Check My Internet Speed?

For the best experience, test your internet speed at Speedtest.net throughout the day. A consistent 16 Mbps or higher is recommended for smooth playback.

Do you offer an EPG (Electronic Program Guide)?

Yes, we provide EPG (Electronic Program Guide) coverage for 99% of channels. If you encounter any issues with the EPG, please contact us, and we’ll assist you promptly.

What payment methods do you accept?

We accept a variety of payment options, including PayPal, VISA, MasterCard, American Express, Skrill, Neteller, WebMoney, Bitcoin, and other cryptocurrencies.

What currency are your prices listed in?

Since we serve customers worldwide, all prices are listed in U.S. dollars (USD).

What if some channels freeze, buffer, or stop working?

Our servers are stable, but occasional issues may occur due to:

Internet fluctuations or ISP problems.
Device/app setup issues.
Temporary server maintenance.
Most problems resolve quickly, but if they persist, contact us.

Can I Use My Subscription on Multiple Devices?

You can install IPTV on multiple devices, but simultaneous streaming is only allowed on one device at a time—except for MAG devices, which require separate subscriptions. To avoid any issues, you can request a second subscription for a small additional fee.

Do I Need a Satellite Dish for IPTV?

No, IPTV works entirely over the internet. All you need is a stable internet connection of at least 15 Mbps for smooth streaming.

When Does My Subscription Start?

Your subscription activates as soon as you receive your login details. If your credentials are sent at 12:10 AM on February 2nd, for example, your subscription officially starts from that moment.

Do You Offer Refunds?

We provide a 7-day money-back guarantee. If you’re not satisfied, simply request a refund within the first seven days of activation.

Is your IPTV service reliable, and how do you ensure quality?

Yes, our IPTV service is built on high-performance servers to ensure maximum stability and uptime. We continuously monitor and update our servers to deliver the best streaming experience. In the rare event of an issue, our technical team works swiftly to resolve it. Customer satisfaction is our priority, and we are committed to providing a seamless viewing experience.

How much bandwidth does IPTV streaming require?

Our service uses H.264 compression, requiring:

8 Mbps for standard streaming.
16 Mbps minimum for a smooth experience.
30 Mbps recommended for HD channels.

What should I do if my channel is freezing?

Switch to another channel, then return to the original one. If the issue continues, check your internet connection.

My account is not working. What should I do?

Restart your router and device. Ensure your account isn’t active on multiple devices, as simultaneous streaming isn’t allowed.

Unlock a premium streaming experience with IPTV PRO 4K, the leading IPTV provider in the USA and Canada. Enjoy thousands of high-quality channels, on-demand content, and ultra-HD streaming with unbeatable reliability. Our cutting-edge technology and commitment to excellence make us the top choice for IPTV subscriptions worldwide. Elevate your entertainment with IPTV PRO 4K—where quality meets performance.

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